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Customer Service Index (CSI) Study: Highest Ranked Truck Brand

Truck of the Year: Contender

Brand name: 
Marketing name: 
Engine id: 300003716
Availability: Default
Fleet: 
Msrp: 0
Invoice price: 0
Order code: XRJ
Engine type: Electric
Ice max hp: 0
Ice max hp at: 0
Ice max torque: 0
Ice max torque at: 0
Electric motor configuration: Dual
Generator description: 
Generator max hp: 0
Electric max hp: 645
Electric max kw: 474
Electric max torque: 765
Total max hp: 645
Total max hp at: 0
Total max torque: 765
Total max torque at: 0
Ice bore: 0
Ice stroke: 0
Ice displacement: 0
Ice block type: 
Ice cylinders: 0
Ice aspiration: 
Ice fuel induction: 
Fuel type: Electric
Fuel quality: 0
Ice cam type: 
Ice valves: 0
Ice valve timing: 
Ice compression: 0
Redline: 0
Max payload: 


Electric 645hp 765ft. lbs.

Air filtration: 
Front air conditioning: automatic climate control
Front air conditioning zones: dual
Humidity/dewpoint sensors: 
Rear vents: second row

Air Conditioning

Airbag deactivation: occupant sensing passenger
Front airbags: dual
Side airbags: front
Side curtain airbags: front

Airbags

Antenna type: diversity
Auxiliary audio input: Bluetooth
Premium brand: Bose
Radio: AM/FM
Radio data system: 
Satellite radio: SiriusXM
Speed sensitive volume control: 
Subwoofer: 1
Total speakers: 6

Audio System

ABS: 4-wheel
Braking assist: 
Electronic brakeforce distribution: 
Electronic parking brake: auto off
Front brake type: ventilated disc
Power brakes: 
Rear brake type: ventilated disc
Regenerative braking system: 

Brakes

Floor mat material: carpet
Floor material: carpet
Floor mats: front
Heated steering wheel: 
Steering wheel trim: leatherette

Comfort Features

Adaptive cruise control: 
Adaptive stop and go cruise control: semi-automatic
Ambient lighting: 
Assist handle: passenger side
Cargo area light: 
Center console: front console with armrest and storage
Cupholders: front
Easy entry: power driver seat
Memorized settings: 2 driver
Multi-function remote: panic alarm
One-touch windows: 4
Overhead console: front
Power outlet(s): 115V cargo area
Power steering: 
Power windows: lockout button
Push-button start: 
Reading lights: front
Rearview mirror: auto-dimming
Steering wheel: power tilt and telescopic
Steering wheel mounted controls: audio
Storage: cargo tie-down anchors and hooks
Universal remote transmitter: Homelink - garage door opener
Vanity mirrors: dual illuminating
Wireless charging station: front

Convenience Features

4WD type: on demand
Drive mode selector: 

Drivetrain

Battery: AGM
Battery saver: 
Bi-directional charging capable: 
EV battery capacity: 167 kWh
EV on-board charger rating: 11.5 kW
Electric motor battery type: nickel cobalt manganese aluminum
Electric motor charger: DC fast charging
Electric motor charger connector: SAE J1772
Electric motor charging time (240V): 18.6 hours
Electric motor miles per charge: 408

Engine

Active grille shutters: 
Bumper detail: rear step
Door handle color: body-color
Fender lip moldings: black
Front bumper color: black
Grille color: black
Illuminated accent: front emblem
Mirror color: black
Pickup bed light: LED
Rear bumper color: black
Running board color: black
Running boards: 
Tailgate: lift assist
Window trim: black

Exterior Features

Connected in-car apps: Google Assistant
Infotainment: Google Built-In
Infotainment screen size: 17.7 in.

In Car Entertainment

Clock: 
Compass: 
Customizable instrument cluster: 
Digital odometer: 
External temperature display: 
Fuel economy display: range
Instrument cluster screen size: 11 in.
Multi-function display: 
Powertrain hour meter: 
Trip odometer: 
Warnings and reminders: lamp failure

Instrumentation

Daytime running lights: LED
Headlights: LED
Taillights: LED

Lights

Side mirror adjustments: power
Side mirrors: driver side auto-dimming

Mirrors

Automatic emergency braking: front
Blind spot safety: sensor/alert
Camera system: surround view
Check rear seat reminder: 
Child safety door locks: 
Child seat anchors: LATCH system
Cross traffic alert: rear
Impact sensor: alert system
Lane deviation sensors: 
Lane keeping assist: 
Lane keeping assist with blind spot integration: 
Parking sensors: front
Pedestrian safety sound generation: 
Pre-collision warning system: audible warning
Programmable safety key: 
Rear pre-collision warning system: pedestrian detection
Rearview monitor: in dash

Safety

Emergency locking retractors: front
Front seatbelts: 3-point
Rear seatbelts: 3-point
Seatbelt pretensioners: front
Seatbelt warning sensor: front

Seatbelts

Driver seat: heated
Driver seat power adjustments: 12
Front headrests: 2
Front seat type: bucket
Passenger seat: heated
Passenger seat power adjustments: 12
Rear headrests: 3
Rear seat: heated
Rear seat folding: flat
Rear seat type: 60-40 split bench
Upholstery: leatherette

Seats

Anti-theft system: alarm
Power door locks: anti-lockout

Security

Hill holder control: 
Roll stability control: 
Stability control: 
Traction control: 
Trailer stability control: 

Stability and Traction

Front shock type: gas
Front spring type: coil
Front stabilizer bar: 
Front struts: 
Front suspension classification: independent
Front suspension type: upper and lower control arms
Rear shock type: gas
Rear spring type: coil
Rear stabilizer bar: 
Rear suspension classification: independent
Rear suspension type: multi-link

Suspension

Driver assistance app: roadside assistance
Electronic messaging assistance: voice operated
Hands-free phone call integration: voice operated
Navigation app: Waze
Navigation data: real time traffic
Navigation system: touch screen display
Satellite communications: OnStar
Smart device app compatibility: Amazon Alexa
Smart device app function: EV battery charging control
Wi-Fi: hotspot
Wireless data link: Bluetooth

Telematics

Spare tire mount location: underbody
Spare tire size: full-size
Spare wheel type: steel
Tire Pressure Monitoring System: 
Wheels: painted aluminum alloy

Tires and Rims

Pickup bed cargo management: tie-down anchors
Trailer backup guidance: 
Trailer brake controller: 
Trailer hitch: 
Trailer wiring: 4-pin

Towing and Hauling

Front wipers: rain sensing
Laminated glass: acoustic windshield
Power windows: safety reverse
Rear privacy glass: 
Solar-tinted glass: 
Window defogger: rear

Windows

Cargo area floor mat: rubber/vinyl
Floor mat material: rubber/vinyl

Active parking system: fully automated
Autonomous lane guidance: lane changing
Rearview mirror: camera-based
Storage: cargo net

EV on-board charger rating: 19.2 kW
Electric charge cord: auto switching 110V/240V
Emissions: federal

License plate bracket: front
Mudguards: front
Paint: metallic
Paint protection: clear film
Pickup bed light: tailgate illumination
Pickup bed liner: spray-on
Pickup tonneau cover: hard
Rear trunk/liftgate: folding midgate
Stripes: side

Roof

Camera system: cargo area
Driver attention alert system: 
Traffic sign recognition: adaptive speed limiting

Front Tire Construction: R
Front Tire Prefix: LT
Front Tire Profile: 50
Front Tire Section Width: 275
Front Wheel Diameter: 22.0
Front Wheel Width: 9.0
Rear Tire Construction: R
Rear Tire Prefix: LT
Rear Tire Profile: 50
Rear Tire Section Width: 275
Rear Wheel Diameter: 22.0
Rear Wheel Width: 9.0
Tire Pressure Monitoring System: trailer ready
Wheel locks: front and rear
Wheels: aluminum alloy

Pickup bed cargo management: adjustable tie-down anchors

Front Brake Diameter: 14.0
Rear Brake Diameter: 14.0

Wheelbase: 145.7
Height: 78.0
Ground Clearance: 8.9
Width: 93.9
Front Track Width: 68.9
Rear Track Width: 68.9
Length: 233.1

Exterior Dimensions

Interior Dimensions

Head Room 1st Row: 41.9
Head Room 2nd Row/Rear: 39.7
Hip Room 1st Row: 62.0
Hip Room 2nd Row/Rear: 61.5
Shoulder Room 1st Row: 64.9
Shoulder Room 2nd Row/Rear: 63.8
Leg Room 1st Row: 44.8
Leg Room 2nd Row/Rear: 44.3
Standard Seating: 5
Max Seating: 5
Seating Rows: 2

Seating

Truck Specifications

Max Payload: 1458
Gross Vehicle Weight Rating: 9990
Gross Vehicle Weight Range: 9001-10000
Base Towing Capacity: 12500
Max Towing Capacity: 12500
Curb Weight: 8532

Weights and Capacities

Front Tire Description: LT265/70R18E
Rear Tire Description: LT265/70R18E
Front Wheel Size: 18.0 x 8.5
Rear Wheel Size: 18.0 x 8.5
Front Wheel Diameter: 18.0
Front Wheel Width: 8.5
Rear Wheel Diameter: 18.0
Rear Wheel Width: 8.5
Tire Type: All Season

Wheels and Tires

2025 Chevrolet Silverado EV

Brand: 
Marketing name: 
Transmission id: 300000007
Availability: Default
Engine id: 300003716
Engine availability: Default
Type: A
Detail type: Direct-Drive Automatic
Gears: 1
Msrp: 0
Invoice price: 0


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2025 Chevrolet Silverado EV

Key Features

Available Colors